Terms & Conditions
Nuvelle Legal
Terms & Conditions
Terms of Service for Nuvelle
Welcome to Nuvelle. The terms “we”, “us” and “our” refer to Nuvelle. Nuvelle operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience.
Nuvelle is powered by Shopify, which enables us to provide the Services to you. These Terms and Conditions, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your province or place of residence, and you have given us consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
You may be asked to provide information such as your email address, billing, payment, and shipping information. You represent that all information you provide is correct, current, and complete.
You are responsible for maintaining the security of your account credentials and all account activity. You may not transfer, sell, assign, or license your account to another person.
Our Products
We make every effort to provide accurate product descriptions and images. However, product colours or appearance may differ slightly depending on your device screen and settings.
We do not warrant that the appearance or quality of products purchased will meet every expectation or be exactly the same as depicted online.
Product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region, or jurisdiction.
Orders
When you place an order, you are making an offer to purchase. Nuvelle reserves the right to accept or decline your order for any reason at our discretion.
Your order is not accepted until Nuvelle confirms acceptance. Payment must be received and processed before your order is accepted.
Please review your order carefully before submitting, as cancellation requests may not be possible after an order has been accepted.
Purchases are subject to returns or exchanges only in accordance with our Refund Policy.
Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and shown in your order confirmation.
Unless otherwise stated, posted prices may exclude taxes, shipping, handling, customs, or import charges.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store.
Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not liable for shipping and delivery delays caused by courier operations, customs processing, public holidays, incorrect delivery information, or events outside our control.
Once products are transferred to the carrier, title and risk of loss may pass to you, subject to applicable law.
Interactive Terms Summary
Intellectual Property
Our Services, including trademarks, branding, text, images, graphics, video, audio, design, and arrangement, are owned by Nuvelle, its affiliates, or licensors. You may not reproduce, distribute, modify, display, republish, download, store, or transmit material from the Services without prior written consent.
Optional Tools
We may provide access to third-party tools as part of the Services. These tools are provided “as is” and “as available.” Your use of such tools is at your own risk and subject to the relevant third-party provider’s terms.
Third-Party Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the content, accuracy, privacy practices, policies, products, or services of third-party websites.
Relationship with Shopify
Nuvelle is powered by Shopify, which enables us to provide the Services. Any sales and purchases made through our store are made directly with Nuvelle. Shopify is not responsible for any aspect of sales between you and Nuvelle, including injury, damage, or loss resulting from purchased products or services.
Privacy Policy
All personal information collected through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify may also collect and process personal information about your access to and use of the Services.
Feedback
If you submit ideas, suggestions, feedback, reviews, proposals, plans, or other content, you grant us a worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such feedback for business purposes, including improving and promoting the Services.
Errors and Omissions
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct errors and update information at any time.
Prohibited Uses
You may only use the Services for lawful purposes. You may not use the Services for unlawful, malicious, fraudulent, abusive, harassing, misleading, infringing, spam-related, automated scraping, or security-circumvention activities.
Agents and Automated Access
Automated agents, bots, scraping tools, or AI-driven agents may not access or interact with the Services unless they identify themselves properly and comply with our technical and legal requirements. We may limit or block automated access at our discretion.
Termination
We may terminate this agreement or your access to the Services, or any part of the Services, at our discretion. Certain provisions, including intellectual property, liability, indemnification, privacy, and governing law, may continue to apply after termination.
Disclaimer of Warranties
Except as expressly stated by Nuvelle, the Services and all products offered through the Services are provided “as is” and “as available,” without warranties or conditions of any kind, either express or implied, to the fullest extent permitted by law.
Limitation of Liability
To the fullest extent permitted by law, Nuvelle, Shopify, and their respective partners, employees, affiliates, agents, contractors, service providers, and licensors shall not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products.
Indemnification
You agree to indemnify and hold harmless Nuvelle, Shopify, and their respective affiliates and service providers from claims arising from your breach of these Terms, violation of law, violation of third-party rights, or misuse of the Services.
Governing Law
These Terms and any separate agreements whereby we provide Services shall be governed by and interpreted in accordance with the applicable laws and courts of the jurisdiction where Nuvelle is headquartered.
Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes.
Severability, Waiver and Assignment
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the remaining provisions.
Our failure to enforce any right or provision shall not constitute a waiver. You may not transfer or assign your rights under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without notice or consent.